Hey! The team here at Sand & Bliss are always happy to answer any questions you may have.

If your query is regarding tracking your order, please ensure you check your order status via the tracking page HERE

If your query is regarding shipping and delivery times, please ensure you check our shipping policy for all information you require.

If your query is regarding something else or relates to further assistance on the points above, please do not hesitate to get in touch with us!

When submitting a ticket, we kindly ask you to include as much information as possible such as your order number, to make your experience as smooth and quick as possible. 

Please note that our Customer Service opening times are 9am-5pm (GMT), Monday to Friday. Responses may take up to 48 hours but we will try to handle your query as quickly and efficiently as possible.